Roadside Response
ROADSIDE ASSISTANCE – 24.7.365
If unexpected breakdown fees leave you feeling deflated...expand your options with VehiCare’s newest roadside assistance service, ROADSIDE RESPONSE.
Offering guaranteed mechanical and tire rates as well as service coverage throughout US, Canada, & Mexico, ROADSIDE RESPONSE keeps you connected and ready for any over the road emergencies. Your roadside assistance is handled from start to finish while keeping you informed every step of the way. Regardless of fleet size, our goal is to get your vehicle rolling again, eliminating unnecessary downtime.
Benefit from our 24-hour online monitoring system, which provides:
• Up-to-the-Minute Verification and Status Reports
• Itemized Information
• Customer Fleet Profile Instructions
GET CONNECTED with ROADSIDE RESPONSE today.
There are several options to activate an account with VehiCare’s newest service.
1. For immediate service, call 1-877-330-0464 and a call center specialist will assist you promptly. Payment is due at time of service. We accept ComCheck, TChek, Visa, MasterCard, and American Express.
2. For breakdowns, fuel, maintenance, and tires, complete the “Roadside Response” Fleet card application. Complete, sign, and fax it directly to 1-888-310-1988. Applications will be processed within 3-4 weeks.
Roadside Response Fleet Card Application (103k PDF requires the free Adobe Reader download)
3. For breakdowns, maintenance, and tires, complete the following credit application below through our call center partnership with InterStar North America. Complete, sign, and fax it directly to 1-888-310-1988. Applications will be processed within 2-3 weeks.
Customer Application (79k PDF requires the free Adobe Reader download)
For all applications, complete the Fleet Profile form below which will provide us details regarding handling your over the road assistance calls. Include driver/dispatch call instructions and authorizations.
Customer Fleet Profile (25k PDF requires the free Adobe Reader download).
For rate information or additional questions call and speak with one of our customer service representatives at 1-888-344-2273 or email us at info@roadsideresponse.com.
Submit your application and profile forms to:
FAX: 704-921-4258
EMAIL: info@roadsideresponse.com
MAIL: 5900-M Northwoods Business Pkwy
Charlotte, NC 28269
Become a ROADSIDE RESPONSE PREFERRED VENDOR today. Qualified individuals offering
exceptional service may submit an email to vendor@interstarna.com or request your vendor information package at http://www.interstarna.com/vendor_app.asp (opens in a new window).
For additional information, contact Customer Service at 1-888-344-2273.